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HP LaserJet P2015 Printer (CB366A#ABA) Review from Tangible. Good printer, horrible drivers, The two stars are for drivers and support. The printer itself seems to be OK once you get it working. From bitter experience, if you are planning to use Vista on a locally-connected P2015, you will fail unless you do EXACTLY as I say below. (valid as of 9/15/2007; things may change in the future):

1. Place the CD that comes in the box under your coffee cup. It has no other use.

2. Do Not call HP tech support. Their non-US-based representatives are apparently trained to be evasive about Vista support, and they will give you wrong information about choosing and installing drivers. They will also tell you to ignore everything you read on the HP Web site about Vista compatibility, which (astoundingly) is sound advice.

3. Download the PCL 5 Vista drivers from the HP product page. Do not use PCL 6 or Universal drivers.

4. Do not run the “EZ Install” program that downloads with the drivers. Although these are Vista drivers, that program does not work with Vista.

5. Add the printer through the Windows control panel. Choose the highest-numbered USB port. Tell it you “Have Disk”, then browse to where the drivers downloaded (probably C:HP LaserJet P2015 PnP)

6. Choose the first of the two .inf files you will be offered

7. Proceed with the installation.

My opinion: HP’s misinformation and evasiveness about Vista support for their printers should make buyers think twice about choosing the brand until they get their act together. (Another of my HP printers is still promising driver availability “by April 2007″. I hope the engineers enjoyed their summer!) While one could reasonably blame Microsoft for the incompatibilities, the fact is that most computers sold today have Vista, and peripheral manufacturers need to get on board. Until then, having great hardware is irrelevant.

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